Archive for January, 2012

Video Catapaults you up the Search Rankings (Oh and Enhances Your Brand)

January 24th, 2012

Read a great newsletter from the folks at BizActions about how using videos can enhance your brand. Video, as a marketing medium, is especially important given the high-tech world in which we live. It also recognizes that people have different ways of learning or being engaged by content. Some people like to read their information, some like to hear it while driving and others enjoy videos. A good marketing and communications plan has all of these elements.

What the newsletter article doesn’t emphasize enough is the role that video, or more specifically your own YouTube channel, can have a dramatic impact on where your firm lies in the search engine rankings. YouTube is the second largest search engine in the world (behind google). That is people go to YouTube and search. Sometimes they search for videos of cats, other times they search for “how-to” videos. And it’s these how-to videos you need to be creating. The other benefit of your own YouTube channel is that you will appear more often in google like searches – pushing out the competition!

But back to the article. The good news is that your videos don’t need to be Spielberg-esque productions, and BizActions offered a couple of ideas to get you started.

1. Script and Content

Develop content that you find interesting. If you are interested in the topic, it will show through loud and clear on the screen. Great videos are often scripted and rehearsed in advance, but spontaneous and impromptu reactions from staff, clients or strangers frequently have the highest online appeal. A solid strategy is to do a combination of both formats. Interviews of company executives are an excellent way to grant your audience “behind the scenes” footage – be the first to break the news about upcoming changes to your viewers. Consider taking the most important piece of an article (in one minute or less) and discussing its implications on screen. Or reviewing the highlights of a current event or pending legislation.

  • Remember your audience is coming to you to learn. They have searched for ‘tax help,’ so make sure your content teaches them something, not just sells them something.
  • Do develop a script and rehears it until it sounds natural.

2. Lighting and Direction

Your video should be shot with the best available lighting, sound, focus and steadiness of the camera. Be mindful of controlling background noise when you can, such as turning off a television or radio if it’s not part of your scene. Have fun with the creative aspects – put on your Director’s cap when determining what to capture and how to capture it.

  • Buy a tripod – a good one shouldn’t cost more than $50.
  • Maybe also buy a lavaliere microphone for best sound quality. It doesn’t need to be wireless but you’ll notice a dramatic improvement.
  • Make sure your video reflects who you and your firm are. For example if you’re not a formal suit wearing firm, then please don’t wear a suit in the video.

3. Editing

Brevity is the gold standard. One minute and thirty seconds is the optimal length for web videos, and less than one minute is usually even better. If you have five minutes of high quality content, it will likely be more appealing if published as multiple shorter productions. A series of brief, concise and compelling videos will help your brand more than one long video that won’t be able to maintain viewership and attention. Don’t get too fancy with editing tricks. Your audience will forgive amateurish aspects of your video production, provided that the content is interesting and engaging. Be sure to publish video that makes you smile and makes you proud. What is in your video is more important than how flashy it is.

  • There is some good editing software out there for the do-it-yourselfers, however this might be where you want to spend some money; perhaps on a training course for someone in the firm.

4. Embrace Serendipity

One thing to remember when developing your own video content is that you just never know how good it may turn out. Sometimes, you get lucky and unintended circumstances contribute to your content having such wide appeal that it gets passed along and shared by many people. Embrace the idea that your videos need not be “perfect” and that you may not fully understand the elements that help a video “go viral”.

My only additional comment would be to ’key word’ it correctly. Think of the terms that people be using to find these answers.

BizActions do have some prepackaged videos you use on your website and in your newsletters. And they also offer additional advice on customized videos. Check them out!

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Sample Engagement Letters Added

January 17th, 2012

We have just added 4 sample engagement letters (1040, 1120, 1120S & 1065) to the Resource Center. Make sure you get a signed engagement letter every year from your clients. Remember these are samples only and you should consult legal counsel before using.

Coming Soon: Updated Disclosure Letters.

Go to the Resource Center to download the samples.

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Get Set for Success in 2012 – Free Webinar

January 14th, 2012

My 2020 partners in the UK, Gordon Gilchrist and Ian Fletcher recently presented a Practice Management webinar for our European members and we’d like to share the recording with you. The webinar focused on:

  1. Increasing chargeable time by 20%
  2. Knowing how and when to re-negotiate fees
  3. Keeping jobs within budget
  4. Streamlining the accounts and audit review processes (cheaper, quicker, faster, better!)
  5. How firms are successfully differentiating fees between compliance and non-compliance
  6. When is it best to send out the invoices
  7. Invoicing the right way to improve recoveries by at least 7%
  8. The importance of “turnaround time”

With tax season looming, this webinar is designed to get you off to a flying start. While Ian and Gordon sound funny, they do have some great ideas that will result in greater growth and profitability. You might need some translation services, especially when they discuss some of the resources, so please do give us a call.

Stream this webinar now.

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Audit Prepayment Program (APP) adds $1M

January 13th, 2012

At a recent seminar an attendee shared with us how his small firm (2 professionals) added $1 million specifically from their Audit Prepayment Program (APP). Granted this was over a 20 year period, but I’m sure there are a number of members that would like an additional $50,000 in revenue this year and every year.

What is the Audit Prepayment Program?

For an extra 10% of fees (minimum $100), we will represent our clients in any audits related to the returns we prepared up to the appellate level at no charge. Typically we just offer this to individuals, however many member firms are now offering the service to their business clients; though the percentage of fees is often higher.

The key to success is that the APP is an opt-out service. We advise clients in January with the APP letter that accompanies their organizer. You can find the letter in the Resource Center.

We then include the Audit Prepayment Program fee on the invoice and in parenthesis we include the following language (If you do not wish to use this service, please disregard this optional charge).

You can expect a 30-50% take up of this service and be warned, some clients will get audited. In fact you might restrict who is offered this service. It is a great service that both offers peace of mind to your clients and increases your average transaction value.

Go to the Resource Center.

Access to the Resource Center requires regular membership to 2020 Group USA. Regular membership is free. Register now at www.2020groupusa.com/register.

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January Focus Groups – Seats Filling Fast

January 12th, 2012

The January Focus Groups are just around the corner. Focus Groups happen twice a year and are 1-day meetings of forward-thinking Partners (and future Partners) to share best practices. The objective of the Focus Group is to outperform the competition, and the results show that attending firms do just that.

Find out more information about the Focus Groups.

Southern California (Glendale) – January 18 – SOLD OUT

Texoma (Dallas) – January 24 – REGISTER

North Carolina (Charlotte) January 26 – REGISTER

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Free Tax Organizer to Market for New Clients

January 12th, 2012

Tax time is a great time for marketing and a simple tax organizer is the perfect tool. This tax organizer is only 4 pages and is a marketing tool, not an information collection piece. The key here is numbers, get this organizer out to as many people as possible.

Some ideas for the organizer include:

  • Mailing to new homeowners
  • Sending along with a client’s traditional organizer and asking them to share with anyone who might need some assistance organizing their taxes
  • Inserting in local papers
  • Sending in bulk to business clients (and prospective clients) for their employees
  • Add it to your website for download

Download the 2020 Tax Organizer and customize accordingly.

We use www.wigtonline.com to print our tax organizer and I know Eva would be delighted to help 2020 Members. The organizer has been created in Microsoft Word and is easy to customize.

Download the tax organizer from the Resource Center. You must be a regular member to access the Resource Center. Register for free regular membership at www.2020groupusa.com/register

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From Clompliance to Reliance – 2020 Audio Series with Edi Osborne

January 10th, 2012

Premium members will have recently received the audio series title “From Compliance to Reliance” with Edi Osborne. In the recording Edi referenced some of her Mentor Plus resources, and she has kindly created the following landing page for you to download the resources she discusses.

Edi has great program to take CPA firms, who want to get really involved in business advisory services, to the next level. It’s called the Mentor Plus More Business Acumen (MBA) Program and is a 2-day intensive course which includes a host of tools, processes and applications. The next MBA program is scheduled for January 30-31 in New York. We’re heading to NYC to experience the program and evaluate if it might be something we can partner with Edi to deliver to our Premium Members.

I know it’s late in January, but if there are Premium Members that would like to attend and evaluate it with us, get in touch, as Edi has given us a big discount (which I promised I would not advertise).

For more information click here.

If you would like to attend, give the office a call on 800 788 0190 and get the discount code.

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